Certified Technicians

Shocks and Struts

steering

 

Let’s talk shocks and struts.

Shock absorbers and struts last a long time for Benton Harbor drivers and wear out pretty slowly for most vehicles. They’re easy to take for granted, but your shocks and struts do a very important job so you need to pay attention to them. They keep your tires on the road; and your tires are what connect your vehicle to the road and allow you to safely handle your car through turns, over bumps and even stop in time.

When your shocks and struts are worn, your tires bounce excessively over bumps. Your vehicle will wallow through corners, your front-end will dive when you stop and your rear-end will squat when you accelerate. All this hurts your ability to control your vehicle. And your ride just isn’t as comfortable.

Worn shocks or struts cause excessive tire wear so Benton Harbor drivers will have to replace their tires sooner than they should. Worn shocks and struts also stress other suspension and steering parts, causing them to wear prematurely. Struts are actually a major structural component of the suspension system; there’s a lot riding on them.

Replacing worn shocks and struts saves money in the long run – and of course, you can’t really put a price on your safety and that of your passengers. At Pro Muffler & Brake Shop Inc, we generally recommend replacing shocks and struts at 50,000 miles/80,000 kilometers.

When it’s time for new shocks or struts, we’ve got you covered in Benton Harbor. At Pro Muffler & Brake Shop Inc, we can give you back the ride and handling of a new vehicle. And if you have special needs we can help you there too. We have premium shocks and struts that’ll improve your performance. We can even help you with upgraded, heavy-duty shocks that’ll give you the confidence you need to handle those big towing or hauling jobs.

Benton Harbor experts recommend replacing all four shocks at the same time so that handling is even at each wheel.

If you need new shocks or struts, let Pro Muffler & Brake Shop Inc help you take care of this safety service. You’ll feel better, and you’ll save on tires and other suspension repairs down the road.

Stop by or give us a call.

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006</strong>

http://promufflerandbrake.com

Auto Repair Cost

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At Benton Harbor full-service automotive service center, profit margins are a lot narrower than many people imagine. Cars are far more complex, thus the tools and diagnostic equipment are also more complicated and . Diagnosing why your Check Engine light is on may require a machine that costs $18k. Ask a senior technician how much he/she has invested in tools, initial education and ongoing training.

For example, a carburetor used to be a pretty simple part to maintain and repair. Nowadays, an electronic fuel system repair in Benton Harbor requires a technician to have a higher level of knowledge and expensive diagnostic equipment to read and interpret the numerous trouble codes. And it doesn’t end there. Shops must pay subscription fees for database services to locate and order the right parts. Buying or leasing shop space has risen along with other commercial real estate prices in Benton Harbor.

All the technology that makes today’s cars safer, more reliable, more fuel-efficient, more comfortable, more environmentally-friendly and full of more nifty gadgets comes at a price for Benton Harbor drivers. And complying with government regulations tacks on additional costs.

Hopefully, today’s post sheds some light on the factors that affect your auto repair bill. The team at Pro Muffler & Brake Shop Inc believes that quality service performed by veteran technicians saves money in the long run and protects your automotive investment.

Give us a call

<strong> Pro Muffler &amp; Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006</strong>

<strong>http://promufflerandbrake.com/</strong>

Power Brakes

steering

 

Basically, the power brake system helps you provide braking power so that you don’t have to do all the work with your brake pedal.

The brakes themselves are applied at the wheel using hydraulic pressure. When we step on the brake pedal, we create pressure in the power booster that’s multiplied by vacuum from the engine. The resulting pressure pushes brake fluid through the master cylinder into tubes and hoses that run to the brake at each wheel.

When there’s a problem, it’s usually a fluid leak somewhere along the line. It could be at a fitting or a hose, or even an internal leak in the master cylinder. A leak gives the pressurized fluid somewhere to go other than to the brakes, so stopping power is hurt. Lose enough fluid and you can’t stop at all. Of course that’s extremely dangerous.

If you notice any decrease in stopping power or if your pedal seems mushy, you could have a problem. There are some preventive maintenance items for the power brake system that will help them last longer.

Obviously you’d want to make sure your brake fluid is filled to the recommended level. Low fluid in the master cylinder could indicate a leak or worn brake material. Master cylinder leaks are usually due to it wearing out, but leaks in the brake lines and connectors can be minimized by replacing the brake fluid from time to time. Additives in brake fluid protect against corrosion that can damage brake components.

Brake fluid also attracts moisture which can lead to rust — not a good thing for expensive anti-lock brake components. Also, significant amounts of water in the brake fluid can affect stopping power because the water has a much lower boiling point than brake fluid. In the high temperature environment of the brake system, the water can vaporize, and steam doesn’t do a very good job of providing hydraulic pressure.

A final word — make sure you use the recommended type of brake fluid. There are several kinds, and using the wrong one can lead to total brake failure.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Anti-lock Brakes

steering

 

We rely on our brakes to safely slow and stop our vehicles. You’ve probably had the experience where you’ve slammed on your brakes and started to skid. When your wheels are locked up, you are just sliding all over the road. And if the road is wet or slick or covered with gravel – you really get out of control. Steering is next to impossible. That is why anti-lock brake systems (ABS) were invented: to help you maintain control in extreme stopping conditions.

As mentioned, control is lost when your wheels lock up. ABS keep your brakes from locking – helping you stop while maintaining your ability to steer. Sensors on each wheel equipped with ABS, monitor wheel spin and compare it with vehicle speed sensors. When you are pressing on the brakes, still traveling forward, but your wheels are not turning, the ABS system steps in and modulates the brakes.

They ABS quickly “pumps” the brakes, not allowing the wheels to lock-up while still applying braking pressure. This is all done automatically without any intervention on your part. You will feel a pulsation through the brake pedal and will hear a clunking as the brakes are rapidly being applied and let off repeatedly. The first time this happens to you, you may be surprised and think something is wrong. Well, it isn’t – so just keep your foot on the brake and allow the ABS to do its thing. In fact, remember the 3 S’s of anti-lock brakes: Stomp, Stay, & Steer. Stomp on the brakes, keep the pedal down, and steer as needed.

When you first start your vehicle, the ABS does a quick self-check to make sure everything is OK. The ABS warning light will briefly illuminate with all the other warning lights on your dashboard and then go out. If the system detects a fault, the ABS light will come on and stay on. Take your vehicle in for a check if the ABS warning light is on.

Proper brake system service is the best way to protect your ABS. Replacing brake fluid that is depleted and/or contaminated will help preserve proper ABS operation and protect it against corrosion. Ask your service advisor if it’s time for a braking system inspection or service.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Winter Prep

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Every year, your vehicle needs to be ready for our Michigan winter. The last thing we Benton Harbor drivers want is to get stranded out in the cold in Michigan. We need our vehicles to be safe and reliable. It’s a good idea to get caught up on any neglected maintenance items anytime – but the stakes are higher in the winter for Michigan .

There are some specific and necessary things that we need to do to have our vehicle ready for winter. The most obvious is having the antifreeze checked. If the antifreeze protection is not set correctly it can’t properly protect your engine, radiator and hoses from freezing. If your vehicle does not seem to be making enough heat to keep you warm, your antifreeze level may be low or you could have a thermostat problem. Get it checked out at Pro Muffler & Brake in Benton Harbor. If you are due for a cooling system service, now is a perfect time to have it done.

In the cold Michigan rainy months we always worry about being able to stop in time when it’s slick out on Benton Harbor area roads. The first thing for Benton Harbor drivers to remember is to slow down and allow plenty of room to stop. A thorough brake inspection at Pro Muffler & Brake will reveal if the pads or any other parts need replacing. Check with your Pro Muffler & Brake Shop Inc service advisor to see if it is time to replace your brake fluid. It accumulates water over time which really messes with your stopping power.

It is also advisable to have your battery tested. A battery’s cranking power really drops with the temperature. If your battery is weak in the fall, it may not be up to winter in Michigan.

You should always have a blanket or something to keep you and your passengers warm if you get stranded when it’s cold in Michigan. If you will be leaving the Benton Harbor area and venturing away from civilization, pack more items such as food and water to help you survive. Keeping at least half a tank of gas is a good idea if you get stuck and need to run the vehicle to keep warm, and it will help keep your gas lines from freezing up.

It’s a really good idea for Benton Harbor drivers to replace their wiper blades in the fall before the Michigan winter storms. If you live where there’s a lot of snow and ice in Michigan, you might want a special winter blade that resists freezing up. And be sure to have enough windshield washer fluid.

The final thing for Benton Harbor to consider is their tires. Any tire can lose pressure over time – up to one pound every six or eight weeks. For every 10 degrees F/5.6 degrees C, the temperature drops in Benton Harbor you lose another pound of pressure. So if it was 80°F/26.7°C outside in Benton Harbor when you checked your tire pressure two months ago and now it’s 40°F/4.4°C, you could be down 5 pounds of pressure. That’s enough to be a safety issue and it’s also hard on your fuel economy. You may need special winter tires as well. Your Pro Muffler & Brake tire professional can help you find the right tire design for your Benton Harbor expected road conditions.

If you’re getting winter tires in Benton Harbor, it is always best to put them on all four wheels. If you are only getting two, it might be best to put them on the rear – even if you have a front-wheel drive or four-wheel drive vehicle. This is a very important safety measure recommended by Michigan tire manufacturers. Sliding or fish-tailing on ice and snow is a matter of not having enough traction at the rear end. That is why your newest tires should probably always be on the rear. Check with your friendly and knowledgeable Pro Muffler & Brake service advisor.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Wheel Alignment

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People need to be concerned about wheel alignment for two primary reasons: safety and money.  When your wheels are out of alignment, they can pull to one side. A moment of inattention could put you into on-coming traffic or off the road.  And a bad alignment will chew up your tires very quickly.

We had one guy in the shop who said his wheels were a little out of alignment before a family vacation, but he didn’t think it was that bad, so he didn’t take care of it before he left.  A couple days and a thousand miles later, his front tires were worn down to the cords.  He had to take a half day out of his mountain vacation to find a town big enough to have a tire center for replacements.

All four wheels are supposed to be lined up and point in the same direction.  Sometimes one or more goes out of alignment and is pulling against the rest of the team.  In addition to excessive tire wear, this also hurts fuel economy.

Part of the alignment service is an inspection of the steering and suspension components.  Whatever caused the wheels to be knocked out of alignment in the first place may have also damaged important parts.  So, we want to be sure to replace broken or bent parts as needed.

The process corrects alignment of each wheel along three axises (toe, camber and caster) as well as front to rear alignment.

Your owner’s manual may have a recommendation for how often alignment should be checked.  If not, ask your service advisor.  Here are some things to look for that should get you in for an alignment check right away:

Your vehicle is pulling to one side, your steering wheel isn’t centered, you feel a vibration at speed, or you see unusual tire wear.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Disc Brakes

disc-brakes

 

Disc Brakes 

Question:
What are the signs that I need a brake job?

Pro Muffler & Brake Shop Inc Answer:
Signs of brake problems often fall into one of two categories for Benton Harbor vehicles: making noise or a pulsation in the brake pedal. Let’s start with the noise.

Most brake pads have an audible brake wear indicator. This is a small piece of metal that rubs on your brake rotor when the brake pads are worn to the point they should be replaced. The noise is a chirp or soft squeal. This noise gives Benton Harbor drivers enough warning to get their brakes serviced while there is still enough brake pad left to enable you to stop safely.

Benton Harbor drivers who ignore the chirp find that the sound changes to a grinding noise. That is more serious. It means that the friction material on your brake pad is worn away and metal parts of the brake are grinding against the rotor when you press on the brakes. Obviously, this metal-on-metal means that your brakes aren’t stopping very well. It also means that your rotor is being damaged. It may need to be resurfaced or even replaced.

Pedal pulsation is another noticeable sound. When your rotor is not in perfect alignment, it pushes against the brake pads unevenly as you apply the brakes. There could be a number of reasons for this. The rotor and wheel hub may not be mating well, causing the rotor to be spinning out of vertical alignment. This misalignment can be caused by either the rotor or the hub, or a combination of the two. If this persists, the rotor may even start to wear unevenly to the point that its thickness varies, causing an even more noticeable pulsation. This uneven mating of the brake pad and the rotor when braking means less contact and it will reduce braking power.

Your service center or the team at Pro Muffler & Brake  in Benton Harbor can determine the cause of the misalignment and remedy the problem.

Either unusual brake noise or pedal pulsation are signs for Benton Harbor residents that there are brake problems. Benton Harbor motorists should have a tech at Pro Muffler & Brake check their brakes thoroughly and recommend any steps necessary to correct the problem.

A regular brake inspection is on every vehicle’s recommended list. Ask your friendly and knowledgeable Pro Muffler & Brake service advisor if it’s time for brake inspection.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Vehicle Service?

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Why Benton Harbor Car Owners Hesitate to Get their Vehicle Serviced

A recent report stated that over 80% of the vehicles on the road have one or more service item or repair that’s needed but hasn’t been taken care of. Now that’s a lot of undone service. That translates into something over 160 million vehicles in the US alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons Benton Harbor drivers hesitate to take care of recommended services – especially services that our friendly and knowledgeable Pro Muffler & Brake Shop Inc service advisor recommends when we’re in for something else, like an oil change.

The first issue boils down to comfort with car care in Benton Harbor. Benton Harbor drivers don’t always feel we know enough to make good decisions. Benton Harbor drivers who don’t know as much about cars hesitate to ask questions because they don’t want to look ignorant. It’s human nature. But there’s so much to know in this world, we can’t all be experts in everything. So we specialize. It’s very important to ask questions of any specialist, whether it’s your doctor, financial advisor or your automotive technician.

Your Benton Harbor technician wants your questions. He wants you to understand the recommendation and why it needs to be done. That brings us to the next issue. Benton Harbor folks say that they don’t always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Benton Harbor service center and your service advisor at Pro Muffler & Brake Shop Inc? Trust has to be earned and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer’s maintenance schedules.

In other words, “You don’t have to trust me, you can trust your owner’s manual.”

Basically, the engineers who designed your vehicle say here’s when you need to have it serviced. That’s who makes the recommendation, not your friendly and knowledgeable Pro Muffler & Brake Shop Inc. He’s just reminding you.

Now Benton Harbor drivers do need to trust the technician’s experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concern and make a good decision about whether or not to have something done.

That brings us to the third issue. Money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And Benton Harbor drivers have another list of places we want it to go. Auto maintenance isn’t usually on those lists.

Pro Muffler & Brake Shop Inc works hard to make sure that they diagnose the problem correctly and fix it right the first time. That’s the only way they can maintain their reputation and remain in business. If they’re not satisfying you and providing a good value, you won’t come back and the service center won’t be around for long.

When there is a real budget concern, your friendly and knowledgeable Pro Muffler & Brake Shop Inc pros can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Item Most Stolen From Vehicles

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Item Most Stolen From Vehicles

What item is most often stolen from vehicles?

Is it:
(A) Stereo
(B) Wheels
(C) Air Bag
(D) DVD System

Well, if you said stereo – you used to be right. But airbags have now surpassed stereos as the biggest target for theft – approximately 50,000 a year nationally in the United States. New airbags cost about $1,000 for Benton Harbor but go for $50 to $200 on the black market. Stolen airbags are making their way back into vehicles that have been in an accident in Benton Harbor. Of course, the danger to the consumer of having a stolen airbag installed is that you can never be sure what may have previously affected them and if they will work right when you need them.

There are reports that 1 in 25 airbag replacements are stolen or salvaged airbags – or no airbag is installed at all.

That is definitely a part you don’t want to take a chance with, so we recommend following the following guidelines:

Use a reputable collision repair center like Pro Muffler & Brake Shop Inc in Benton Harbor that employs ASE certified mechanics.
Inspect the invoice to ensure that the Benton Harbor repair shop purchased the airbag from a Michigan manufacturer, dealer or recycler.
If you can inspect the airbag prior to installation, it should be packaged in a sealed container from the manufacturer or recycler.
You will see the SRS (Supplemental Restraint System) light when you first start your vehicle up. This tells you that the airbag system is activated. If you do not see the SRS light, there is a problem with the airbag system.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Certified Technicians

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Certified Technicians

Today’s vehicles in Michigan are rolling computer networks with multiple processors, sensors and miles/kilometers of wiring. The mechanical elements — from the suspension to the engine valve train — are extremely sophisticated. Diagnosis and repair is more exacting that ever before. Even a simple tire rotation may involve resetting the tire pressure monitoring system.

Our technicians at Pro Muffler & Brake train hard to stay current on automotive technology, repair best practices and diagnostic techniques. Many have earned multiple certifications in various specialty areas. They obtain training from parts manufacturers, suppliers, independent trainers and recognized certification programs.

In our view, this is all a part of what it takes to be a sustainable business. You expect service and repairs to be done right the first time. We have to deliver that in order to continue to earn your trust and business. And of course, we stand behind our work and the parts we install. Let Pro Muffler & Brake be a part of your family’s car care.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Dear Kevin & Rich,We finally made it to the West Coast. We’re in Northern California headed down to San Fran. We picked up my PT Cruiser and it’s holding up well… So far. I don’t want to jinx myself. Hope all is well in Michigan. Perhaps we’ll meet again. Thanks for all your kindness!Sincerely, Beth & Jerod
Thank you Pro Muffler & Brake Shop! If I have a problem with my brakes or my muffler again, I will come to you! Many thanks to you & staff. My car runs so much better and because of you guys I have confidence in driving my car. Customer of '97 Honda Civic
Kevin & Pro Muffler guys, “Many thanks for your prompt, courteous & special service today!Anita

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