Diagnostics

Prevent Costly Repairs

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Prevent Costly Repairs 

You’ve probably seen auto parts delivery trucks in Benton Harbor making their rounds. Every part has a story behind it. Unfortunately, some of the stories are tales of repairs that could have been prevented.

One stop may be to deliver an engine air filter and a mass air flow sensor for a customer’s pick-up. His service advisor has been recommending he replace that dirty air filter for the last couple of oil changes. The guy’s been saying no to save a couple of bucks. Now dirty air has been getting into his mass air flow sensor for so long that it’s ruined. Talk about stepping over dollars to pick up a dime.

Perhaps the next stop is for a fuel system cleaning kit and a set of four fuel injectors. This nice lady has never had her fuel system cleaned. Over the years, gum and varnish have completely ruined her fuel injectors. Her tech will replace the injectors and clean the system, removing carbon deposits from her valves and combustion chamber. Her engine will be making more power and getting much better fuel economy. Just too bad she had the unnecessary expense of new fuel injectors.

The next stop is a crying shame: transmission fluid and a transmission rebuild kit. When you think of a transmission rebuild you probably picture a lot of expensive broken parts. Sure, that can happen, but most of the time it’s just replacing all of these little seals and gaskets that got chewed up by dirty transmission fluid. Really, the guy didn’t service his transmission so all those little bits or dirt and clutch material that naturally come loose over the miles turn the transmission fluid into liquid sandpaper – and it just tears up the rubber seals and paper gaskets. Pretty soon there are all these internal leaks and then there isn’t enough hydraulic pressure to shift properly. Taking out, tearing down, and rebuilding a transmission can cost thousands – all because the transmission fluid wasn’t changed on schedule.

Next time you see an auto parts delivery truck around Benton Harbor, think about your own preventive maintenance. Check your owner’s manual or ask your Pro Muffler & Brake Shop Inc service advisor about your manufacturer recommended service schedule today.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Suspension Service

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Suspension System Service

Suspension systems should continue to operate effectively for many years and tens of thousands of miles/kilometers, holding your tires’ foot print on the road. Eventually components do wear out, but how long that takes depends a lot on how you drive.

As you can imagine, if most of your driving is on smooth Benton Harbor roads, your vehicle shock absorbers will last a lot longer than if you do most of your driving on bumpy Michigan highways or hauling heavy loads. In addition to just wearing out, upgraded shock suspension components can be damaged in an accident or by a hard impact, like hitting a pothole, a curb or a rock in the road.

Because the life span of shocks can vary so widely, your vehicle manufacturer recommends periodic inspections. During a car inspection at Pro Muffler & Brake, your Benton Harbor service technician will check for worn, broken or missing suspension parts. If the inspection reveals any problems, take care of this important safety and handling work. When you replace your shocks, it’s usually a good idea to replace all four at the same time. That’ll give you even handling at all four corners of the vehicle.

If you have special road handling needs like improved cornering or towing or hauling requirements, your Pro Muffler Service Consultant, Chris, can recommend an upgraded shock or strut to get you what you want.

At Pro Muffler & Brake, we have been providing quality auto repair in Southwest Michigan for 20+ years.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Item Most Stolen From Vehicles

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Item Most Stolen From Vehicles

What item is most often stolen from vehicles?

Is it:
(A) Stereo
(B) Wheels
(C) Air Bag
(D) DVD System

Well, if you said stereo – you used to be right. But airbags have now surpassed stereos as the biggest target for theft – approximately 50,000 a year nationally in the United States. New airbags cost about $1,000 for Benton Harbor but go for $50 to $200 on the black market. Stolen airbags are making their way back into vehicles that have been in an accident in Benton Harbor. Of course, the danger to the consumer of having a stolen airbag installed is that you can never be sure what may have previously affected them and if they will work right when you need them.

There are reports that 1 in 25 airbag replacements are stolen or salvaged airbags – or no airbag is installed at all.

That is definitely a part you don’t want to take a chance with, so we recommend following the following guidelines:

Use a reputable collision repair center like Pro Muffler & Brake Shop Inc in Benton Harbor that employs ASE certified mechanics.
Inspect the invoice to ensure that the Benton Harbor repair shop purchased the airbag from a Michigan manufacturer, dealer or recycler.
If you can inspect the airbag prior to installation, it should be packaged in a sealed container from the manufacturer or recycler.
You will see the SRS (Supplemental Restraint System) light when you first start your vehicle up. This tells you that the airbag system is activated. If you do not see the SRS light, there is a problem with the airbag system.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Fuel Saving Tip

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Fuel Saving Tip: Slow Down in Benton Harbor

There’s not much Benton Harbor residents can do about the price of gas in Michigan, but we can control – up to a point – how much we use. Our driving habits can dramatically affect our fuel economy.

The first thing we can do is watch the go-pedal. Hard acceleration just sucks the gas. Gently leave stop lights and plan lane changes so you don’t need to floor it. That can save you hundreds of dollars a year in improved fuel economy.

Go a little slower on Michigan roads. Benton Harbor residents who go more than 60 mph/100 kph will see their drop dramatically. Leave early so you don’t need to rush to be on time. And cruise control is your friend – steady speeds use less gas.

Plan errands ahead. Make fewer trips by combining errands around Benton Harbor, Benton Harbor, Coloma and Stevensville.

Hey, at current Benton Harbor gas prices, a lead-foot might as well be a gold foot.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Certified Technicians

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Certified Technicians

Today’s vehicles in Michigan are rolling computer networks with multiple processors, sensors and miles/kilometers of wiring. The mechanical elements — from the suspension to the engine valve train — are extremely sophisticated. Diagnosis and repair is more exacting that ever before. Even a simple tire rotation may involve resetting the tire pressure monitoring system.

Our technicians at Pro Muffler & Brake train hard to stay current on automotive technology, repair best practices and diagnostic techniques. Many have earned multiple certifications in various specialty areas. They obtain training from parts manufacturers, suppliers, independent trainers and recognized certification programs.

In our view, this is all a part of what it takes to be a sustainable business. You expect service and repairs to be done right the first time. We have to deliver that in order to continue to earn your trust and business. And of course, we stand behind our work and the parts we install. Let Pro Muffler & Brake be a part of your family’s car care.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Diagnostic Service

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Certified Technicians

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays every day at auto repair facilities in Michigan. When the cause of the concern isn’t obvious, the vehicle will need to undergo a diagnostic process. The typical vehicle has about 30,000 parts, including several networked computers and miles/kilometers of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at Pro Muffler & Brake are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the problem, they can work out the plan for how to fix it and tell you how much it will cost.

When you look at it this way, it makes perfect sense that, 1) the Pro Muffler & Brake service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for this diagnostic services. You expect to pay for an office visit to the doctor and for any needed tests before you can be presented with your treatment options and costs; the same goes for your vehicle. Though we will work with you to keep the cost as low as possible and will NEVER recommend any work that does not need to be done on your vehicle.

We know it can be frustrating when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We’ll do everything we can to help you through the process, communicating with you at each step along the way. At Pro Muffler & Brake in Benton Harbor, we have highly trained diagnostic technicians and state-of-the-art diagnostic equipment to uncover the cause of your problems. We use quality NAPA parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Heater Core

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Heater Core

Benton Harbor drivers may wonder where the air in a vehicle’s passenger compartment comes from. Well, as your engine starts to warm up, it also warms the coolant/antifreeze that circulates around the engine and through the radiator. There is also a hose that carries coolant/antifreeze from the engine to the heater core and another that takes it back into the engine. The heater core looks like a little radiator and lives in the air blend box behind the dashboard.

When you turn on the heat, air blows over the heater core, is warmed, and comes into the cabin. Some vehicles have a heater valve that moves coolant through the heater core when the heat is on and bypasses the heater core when the heat is off. In other vehicles, the temperature of the air is controlled within the air blend box by how much air is directed over the heater core.

The engine cooling system, in a larger sense, also encompasses the heater core. Things that adversely affect, say, your radiator will also harm your heater core. The coolant/antifreeze contains corrosion inhibitors that coat the surfaces inside the cooling system, including the heater core. When the corrosion inhibitors are depleted, the cooling system can become corroded, filled with contaminants and may even start to leak.

There are several signs that warn of a leaky heater core: First you may a sweet smell from your vents. This is coolant leaking out and getting into the air. You may even see vapor coming out the vents and notice a film building up inside the windows. Of course, breathing coolant vapors is bad for you.

You may also see coolant on the driveway. Depending on the design of your vehicle, you may even get coolant leaking out into the foot wells of the cabin.

Coolant/antifreeze leaking out through the heater core means that the overall coolant level in the system will be low and the engine is in danger of overheating – which is the cause of mechanical breakdown.

The good news is that the things you do to protect your cooling system also protect your heater core. Changing your coolant/antifreeze as directed by your owner’s manual or upon the advice of your Pro Muffler & Brake Shop Inc service advisor will help ensure your coolant has enough corrosion inhibitors working to protect this system. Also, quickly repairing any leaks and inspecting hoses for signs of internal breakdown will help keep any from becoming an emergency.

Make sure you consult with your friendly and knowledgeable Pro Muffler & Brake service advisor about when your cooling system should be serviced.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Forced Induction

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Forced Induction

Most Benton Harbor residents associate turbochargers and superchargers with hot rods and racing. However, the number of everyday cars and trucks coming to Benton Harbor from the factory with chargers is growing every year. Here’s why.

You need three elements for combustion: fuel, oxygen and ignition (spark plug in gasoline engines and compression in diesels). Superchargers and turbochargers deal with the oxygen part of the formula. In the normally aspirated engines Benton Harbor residents are familiar with, air is just drawn in from the outside by vacuum pressure created as the engine runs. Turbochargers and superchargers compress the air that goes into the engine’s combustion chamber, forcing in more oxygen. This forced charge of air allows an engine to make more power than a similarly-sized, normally aspirated engine.

So today we have small 4-cylinder turbocharged engines on Benton Harbor streets making more power than a full-sized V8 did 20 years ago – and getting far better fuel economy. And the power on turbocharged six and eight cylinder engines is through the roof.

In addition to power and fuel economy, charged engines deliver benefits for Benton Harbor drivers at higher altitudes. As the air thins with an increase in elevation, there is less oxygen available to burn in the engine, resulting in a significant power loss. Charging forces more air – and oxygen – into the engine, preserving much of the power at altitude. Turbochargers use exhaust from the engine to spin an impeller that compresses the air sent to the engine. Because there is a short time between when you step on the accelerator and the time the exhaust pressure builds up enough to spin the turbo up to speed, there is a short lag in power. To combat this “turbo lag,” some use two turbos: a small one that quickly spins up when engine speed is low and a larger one for when the engine is running . Others use a variable vane technology in the impeller to accomplish the same thing.

Superchargers are driven by a belt connected to the engine’s crankshaft. There is no lag because charging starts immediately (it doesn’t have to wait for exhaust pressure). Superchargers are less efficient for Benton Harbor residents because they require engine power to run the compressor, whereas turbochargers are powered by “free” exhaust. In both types, the air heats up as it is compressed. In some engines it is necessary to cool the air before it goes into the engine. In those engines, the air passes through what is called an intercooler to bring its temperature down to the proper range. An intercooler is like a small radiator and may be cooled by air flow or by liquid coolant.

Benton Harbor owners of superchargers and turbochargers should always use the fuel grade recommended by their vehicle manufacturer. This is important in charged engines because of the extra pressure as the fuel and air is compressed. Using fuel with too low of an octane rating could lead to premature detonation which can cause damage.

Generally speaking, turbochargers and superchargers do not require regular maintenance. But they do wear like any other part in your vehicle and will eventually need repair or replacement. All of your regular vehicle maintenance should be done on schedule – things like oil changes and transmission service and so on. Talk with your friendly and knowledgeable Pro Muffler & Brake Shop Inc about any concerns you have and about the next services your vehicle needs.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Save Some Gas!

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High Michigan gas prices have hit most of our budgets here in Benton Harbor. If increased fuel costs are consuming a bigger portion of your budget, you may be tempted to skimp in some other areas – like scheduled maintenance.

According to Michigan news reports and industry studies, you’re not alone. Nine out of ten personal vehicles on the road have at least one maintenance or repair item that hasn’t been. Some of these items are serious safety concerns. Others are just more likely to affect the cost of operating your vehicle.

In this area, we can take a lesson from professional vehicle owners in the Benton Harbor area: fleet owners and operators like trucking companies and Benton Harbor delivery services. Because their livelihood depends on it, they have gotten scheduled maintenance down to a science. And the last thing they skimp on is regular maintenance.

Why is that? Well, for one thing they know that routine maintenance prevents repairs and costly breakdowns. They also know that a well-maintained vehicle uses less fuel. For them, even a small decrease in fuel economy may mean not being profitable.

Here are some services that could potentially save you some gas in Benton Harbor:

Fuel system cleaning, transmission service, differential service, wheel alignment, oil change, tune-up. Ring any bells? Is there at least one thing on the list that hasn’t been done? Let’s suppose you chose to spend $150 at Pro Muffler & Brake Shop Inc and get caught up on some of these services and that they combine to improve your fuel economy by 15 percent. What would that mean to your pocketbook?

Well, the average personal vehicle in Michigan is driven about 12,000 miles a year. If you get 20 miles per gallon, over the course of one year you would pay for the $150 worth of service and save an additional $165 if gas is $3.50 in Benton Harbor. If gas is $4.50, you would save $255. And you’d rack up savings of $345 with gas at $5.50.

From this you can see that the more fuel costs in Benton Harbor, the more it pays to take care of your vehicle. Some of us Benton Harbor drive trucks for work or recreation – or want a large SUV for family needs. A 15 percent improvement in fuel economy can generate huge savings – $660 a year if gas is $4.50 a gallon at your Benton Harbor gas station.

So catch up on those services at Pro Muffler & Brake in Benton Harbor. Talk with your friendly and knowledgeable Pro Muffler & Brake Shop Inc about your vehicle’s needs. Get a couple done now and a couple next time. Chances are you’ll save a lot of on fuel this year – and a lot more on repairs in years to come.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Ask Your Mechanic

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A lot of service and repair customers in Benton Harbor are a little tentative when they talk with their automotive advisors. They want to ask questions but don’t want to be embarrassed or to seem pushy. Cars are very complicated and there’s more to know about them than most of us Benton Harbor drivers have the time to learn.

At Pro Muffler & Brake, we think automotive service customers have a right to ask any question they need to understand what is wrong with their vehicle and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.

It’s all about the communication. What are some of the barriers to communication? Well, most Pro Muffler & Brake service advisors are very busy trying to service and fix cars to get Benton Harbor drivers back on the road. So, just ask when you feel you need more information.

Financial related issues seem to be most frustrating to Benton Harbor customers. If you’re not sure, ask what the auto repair payment policies are. For example, there’s a big difference between giving your vehicle a quick once over and doing a thorough inspection. Diagnosing a problem may take quite a while for your friendly and knowledgeable Pro Muffler & Brake technician. Make sure you know what’s done as a courtesy and what has a fee. Remember, you still have to pay for the office visit even if the doctor says you only have a cold.

Communication is a two way street. If you have some real budget concerns, ask your friendly and knowledgeable service advisor what he can do. He can give you priorities and options. He can tell you what needs to be taken care of right away for safety or financial reasons. Then you can work out a plan for when to get the rest done. He can also help you with options on the parts. The preference is to always use a high-quality part with a reputation for reliability. But if money is real tight, he might be able to find rebuilt auto parts or a used part. He should tell you the difference in the guarantee for the part so you can make a good decision.

Ask about Pro Muffler & Brake warranties for car parts and labor. Be sure to get all the paperwork you need to make a possible claim in the future. At Pro Muffler & Brake in Benton Harbor, we stand behind our work and want you to understand precisely what that means.

Be sure to ask for and keep a detailed explanation of all the work that’s done on your vehicle. These records will help you keep track of service, warranties and document the good care your vehicle has received at Pro Muffler & Brake  when the time comes to sell it.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Kevin & Pro Muffler guys, “Many thanks for your prompt, courteous & special service today!Anita
Dear Kevin & Rich,We finally made it to the West Coast. We’re in Northern California headed down to San Fran. We picked up my PT Cruiser and it’s holding up well… So far. I don’t want to jinx myself. Hope all is well in Michigan. Perhaps we’ll meet again. Thanks for all your kindness!Sincerely, Beth & Jerod
Thank you Pro Muffler & Brake Shop! If I have a problem with my brakes or my muffler again, I will come to you! Many thanks to you & staff. My car runs so much better and because of you guys I have confidence in driving my car. Customer of '97 Honda Civic

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