Pro Muffler & Brake Shop Inc Technician Training Part 2

It’s very important to your Benton Harbor service center to keep you happy and on the road. You might be surprised at the amount of money Benton Harbor service centers spend every year to make sure their technicians are properly trained.

Benton Harbor area service centers, including Pro Muffler & Brake Shop Inc in Benton Harbor, offer a variety of car care services to many kinds of vehicles. They need to be up to date on the latest techniques and parts so that they can care for your car properly. Centers subscribe to data services that list the high quality parts and fluids recommended by your manufacturer.

And each Pro Muffler & Brake Shop Inc service has a checklist of standard procedures. Your friendly and knowledgeable professionals at Pro Muffler & Brake Shop Inc follow these procedures so they can safely deliver a consistent level of high-quality service to their valued customers.

Some Pro Muffler & Brake Shop Inc services require the use of specialized equipment. Technicians are trained extensively on this equipment so that they can service your car quickly and efficiently.

Classroom, video and hands-on training is provided by Pro Muffler & Brake Shop Inc and outside trainers. It’s not only important that technicians be able to perform a given task, they also need to be thoroughly trained in inspection and diagnostic techniques. One of the great services they perform is to spot potential problems before they become serious.

The automotive service industry has standards for classifying and communicating problems to customers. For example, it’s one thing to learn that your manufacturer recommends that you change your serpentine belt every 30,000 miles, or 48,000 kilometers, and another to learn that the belt is on the verge of failure. These standards help you understand the urgency of recommendations, letting you make better service decisions.

Benton Harbor drivers may be interested to know that Pro Muffler & Brake Shop Inc service technicians are trained in compliance with federal and local laws and regulations, including environmental regulations regarding the disposal of used parts and fluids.

It’s the goal of the team here at Pro Muffler & Brake Shop Inc to provide fast, courteous service. Benton Harbor drivers should feel free to ask us any questions about your vehicle’s service or manufacturer recommendations.

Well-trained service providers, established procedures, and industry standards combine to give you the best service experience possible at Pro Muffler & Brake Shop Inc.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022

Kevin & Pro Muffler guys, “Many thanks for your prompt, courteous & special service today!Anita
Dear Kevin & Rich,We finally made it to the West Coast. We’re in Northern California headed down to San Fran. We picked up my PT Cruiser and it’s holding up well… So far. I don’t want to jinx myself. Hope all is well in Michigan. Perhaps we’ll meet again. Thanks for all your kindness!Sincerely, Beth & Jerod
Thank you Pro Muffler & Brake Shop! If I have a problem with my brakes or my muffler again, I will come to you! Many thanks to you & staff. My car runs so much better and because of you guys I have confidence in driving my car. Customer of '97 Honda Civic