Car Repair

Diagnostic Service



Certified Technicians

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays every day at auto repair facilities in Michigan. When the cause of the concern isn’t obvious, the vehicle will need to undergo a diagnostic process. The typical vehicle has about 30,000 parts, including several networked computers and miles/kilometers of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at Pro Muffler & Brake are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the problem, they can work out the plan for how to fix it and tell you how much it will cost.

When you look at it this way, it makes perfect sense that, 1) the Pro Muffler & Brake service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for this diagnostic services. You expect to pay for an office visit to the doctor and for any needed tests before you can be presented with your treatment options and costs; the same goes for your vehicle. Though we will work with you to keep the cost as low as possible and will NEVER recommend any work that does not need to be done on your vehicle.

We know it can be frustrating when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We’ll do everything we can to help you through the process, communicating with you at each step along the way. At Pro Muffler & Brake in Benton Harbor, we have highly trained diagnostic technicians and state-of-the-art diagnostic equipment to uncover the cause of your problems. We use quality NAPA parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022

Courtesy Inspection for Your Car or Truck

Most area auto owners, from St. Joe’s to Fair Plain to Benton Harbor come to us with specific services in mind and an idea of how much they’ll be spending. Sometimes, a courtesy car inspection and a review of your service history will uncover additional items that require attention. How should you react to that? Car Inspection at Pro Muffler

We aren’t saying “Do you want fries with that?” or “Supersize for 59 cents more.” We aren’t recommending something extra or something you don’t need. Recommendations are either based on the manufacturer’s maintenance schedule or on a problem uncovered during an automotive analysis. Continue reading

Your Car’s Suspension Integrity

Today we’re talking about suspension integrity. Your skeleton provides the structure to hold up your weight. Your joints cushion you as you walk and allow you to change direction. Your minivan’s suspension system is similar: It bears the weight of your vehicle, absorbs bumps in the road and controls the body as you steer.

Like the bones in your body, minivan suspension parts are connected by joints that allow all the components to move as they should. Over time and miles, the joints start to wear and your suspension gets loose and doesn’t operate as precisely as before, reducing proper tire contact with the road. An accident, pothole or hitting a curb or rock can also damage or break minivan suspension components.

If you’ve ever hurt your foot, you know you’ve had to walk differently to keep it from hurting as bad. Do that long enough and your ankle, knee, hip and even your back will start to hurt from the strain of not moving normally. The same thing happens in your minivan when one joint or part is worn or damaged: it stresses everything else and causes premature wear to the whole system.

Signs of suspension problems include uneven tire wear, vibration, rattles or clunks when you hit a bump or turn on a windy Benton Harbor road, or the vehicle pulls to one side.

If you suspect a suspension problem, ask your knowledgeable Pro Muffler & Brake Shop Inc service specialist for an inspection of your suspension system. They can also check your alignment while they’re at it. Taking care of a worn or damaged suspension component early, will head off future damage and pricey repairs down the road.

Give us a call!

Pro Muffler & Brake Shop Inc
2094 South M-139
Benton Harbor, MI 49022

Kevin & Pro Muffler guys, “Many thanks for your prompt, courteous & special service today!Anita
Thank you Pro Muffler & Brake Shop! If I have a problem with my brakes or my muffler again, I will come to you! Many thanks to you & staff. My car runs so much better and because of you guys I have confidence in driving my car. Customer of '97 Honda Civic
Dear Kevin & Rich,We finally made it to the West Coast. We’re in Northern California headed down to San Fran. We picked up my PT Cruiser and it’s holding up well… So far. I don’t want to jinx myself. Hope all is well in Michigan. Perhaps we’ll meet again. Thanks for all your kindness!Sincerely, Beth & Jerod