Ball Joints

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Ball Joints

Most drivers in Benton Harbor, Michigan know ball joints are an important part of the suspension system. Visualize a ball attached to a spindle with the ball enclosed in a cup. This allows the joint to move in several directions, kind of like how your hip works.

Most vehicles have two or four ball joints on the front, depending on the type of suspension system. The joint allows the wheels to move up and down as the tires go over bumps, as well as allowing the wheels to turn as you steer. The ball joints are continuously working and are subject to normal wear.

Most ball joints on modern vehicles are maintenance free, meaning they are sealed and cannot be lubricated. Once the lubricant breaks down or leaks out due to a broken seal, the ball joint will wear more quickly.

You may hear a clicking or popping sound from a corner of the vehicle when turning and/or going over bumps as a ball joint is failing. Your steering may begin to feel sloppy or stiff, depending on how the joint is wearing. You may even feel vibration in the steering wheel at highway speeds. Unusual tire wear is also a sign.

It’s important to replace worn ball joints before they fail. Once it fails, the joint may not be able to constrain the steering angle of a wheel, causing you to lose control.

Your owner’s manual calls for periodic suspension system inspections. The ball joints are an important component that will be inspected for safe function. At Pro Muffler & Brake Shop Inc, we can check to see if you are due for a suspension system inspection. And ask your Pro Muffler & Brake Shop Inc service advisor for an inspection if you are experiencing any of the signs of ball joint wear.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Item Most Stolen From Vehicles

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Item Most Stolen From Vehicles

What item is most often stolen from vehicles?

Is it:
(A) Stereo
(B) Wheels
(C) Air Bag
(D) DVD System

Well, if you said stereo – you used to be right. But airbags have now surpassed stereos as the biggest target for theft – approximately 50,000 a year nationally in the United States. New airbags cost about $1,000 for Benton Harbor but go for $50 to $200 on the black market. Stolen airbags are making their way back into vehicles that have been in an accident in Benton Harbor. Of course, the danger to the consumer of having a stolen airbag installed is that you can never be sure what may have previously affected them and if they will work right when you need them.

There are reports that 1 in 25 airbag replacements are stolen or salvaged airbags – or no airbag is installed at all.

That is definitely a part you don’t want to take a chance with, so we recommend following the following guidelines:

Use a reputable collision repair center like Pro Muffler & Brake Shop Inc in Benton Harbor that employs ASE certified mechanics.
Inspect the invoice to ensure that the Benton Harbor repair shop purchased the airbag from a Michigan manufacturer, dealer or recycler.
If you can inspect the airbag prior to installation, it should be packaged in a sealed container from the manufacturer or recycler.
You will see the SRS (Supplemental Restraint System) light when you first start your vehicle up. This tells you that the airbag system is activated. If you do not see the SRS light, there is a problem with the airbag system.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Oil Change

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Oil Change

An oil change at your local Benton Harbor, Michigan, auto shop sounds simple, but there are some pretty important things to know about preventing oil sludge.

Oil eventually starts to turn into jelly, literally: petroleum jelly. Sludge clogs up oil passages and keeps oil from getting to some areas of the engine, causing parts to wear out prematurely. And that means expensive engine repairs.

That’s why you need to change the oil and oil filter on schedule — to get the old oil out before it turns to sludge. Your manufacturer will have a recommendation for how many miles/kilometers you can go between oil changes. They also usually have a number of months between recommended oil changes. That’s because the detergents and other additives in the oil break down over time.

Your owner’s manual will have a recommendation for time and distance, but you need to remember that it’s based on using the recommended weight of oil. And if your vehicle came from the factory with synthetic oil, the recommended intervals assume you will continue to use synthetic.

Also, how you drive around Benton Harbor, Michigan, can have a big effect. Most owner’s manuals will have a list of driving conditions that are harder on your vehicle — things like stop and go driving in Benton Harbor, short trips to Benton Harbor, driving in very hot or very cold weather, heavy loads and towing. If some of your driving fits this, you may need to change your oil and do other maintenance on a shorter schedule.

This may sound complicated. Some vehicles in Michigan have an oil life calculator that takes all of these factors into account and tells you when you should change your oil. Otherwise, talk with your Michigan service advisor at Pro Muffler & Brake Shop Inc about how you drive and get his or her recommendation for when to take care of your service.

Finally, if any of the steering or suspension parts can be lubed, your technician at Pro Muffler & Brake Shop Inc will take care of that with a lube, oil and filter service.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Guide for buying a Used Vehilcle

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The Pro Muffler & Brake Shop Inc Guide to Buying a Used Vehicle

Used vehicles are certainly an economical choice for budget-conscious Benton Harbor drivers. But how can we know we’re getting a good used vehicle and not just inheriting someone else’s problems?

There are good used vehicles for sale in the Benton Harbor area. Cars are sold when families upsize, when families downsize or even when someone just wants a new car. So the used vehicle may be just fine. But some Benton Harbor used car owners sell vehicles because they don’t want to deal with developing or existing problems.

When you’re considering buying a used vehicle in Benton Harbor, ask for service records. Check to see if the recommended schedules for preventive maintenance have been followed. If so, you probably have a great used vehicle on your hands. If there aren’t any service records, then assume the worst.

Check the vehicle for obvious signs of problems. Kick the tires if you want to, but definitely check them for uneven tread wear. This can indicate alignment problems, worn shocks or suspension issues. Listen to the engine for unusual sounds and pay attention to unexpected odors. Take the vehicle for a test drive and make a list of any concerns you might have.

If the used vehicle you’re looking at is a late model vehicle with under 35,000 miles, or 55,000 kilometers, on it, take it to Pro Muffler & Brake Shop Inc for a full-service oil change. This inspection will reveal many basic or developing problems. Talk to your friendly and knowledgeable Pro Muffler & Brake Shop Inc service advisor about concerns you had on the test drive. Get a heads-up on needed repairs or maintenance.

Previously leased vehicles are often tempting to used vehicle buyers because they are generally newer models with low mileage and have been factory-cleaned. Be cautious, however. Many Benton Harbor drivers of lease vehicles don’t bother with preventive maintenance because they know they’ll be turning the vehicles in. Again, ask for maintenance records, take the vehicle in for a full-service oil change and consult with your friendly and knowledgeable pros at Pro Muffler & Brake Shop Inc about any problems the vehicle may have.

Older used vehicles are even more problematic for Benton Harbor used car buyers. Older vehicles simply come with more maintenance and repair issues than new ones. Take these vehicles in for a used vehicle inspection at Pro Muffler & Brake Shop Inc. Usually, a seller will let you do this before you purchase the vehicle. These inspections are very thorough and will help you know what you’re getting into. You’ll be able to make an informed decision about your purchase. That peace of mind will make the cost of the inspection more than worth your while. It’s always good auto advice for Benton Harbor drivers to purchase a Carfax report on any used vehicle. This report will let you know if the vehicle has been in a major accident and will give you a title history. You’d be surprised what used vehicle buyers have learned from those reports. Know before you buy.

Once you purchase a used vehicle, give it some tender loving car care. Give it a thorough cleaning, inside and out — and don’t forget the engine compartment. A good wax will make it look and feel “new.” And, of course, stay on top of preventive maintenance. Used vehicles bought in Michigan can last a good, long time if they’re properly cared for. They’re economical to buy, and they can keep on saving us Benton Harbor drivers money if we look after them.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Water Pump

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Water Pump

Let’s talk water pumps for autos in Benton Harbor, Michigan. The engine is cooled by coolant/antifreeze mixed with water. This mixture circulates around the engine, absorbing some of the heat. The coolant then flows through the radiator where air cools it down for the return trip back through the engine. Your vehicle’s water pump is what drives this process.

Cooling system problems are the number-one mechanical failure in Benton Harbor. So the water pump plays a pretty important role. You can’t get very far in Michigan without a water pump.

After all that distant and years of pumping coolant, water pumps just wear out. You might notice a whining or grinding sound coming from the water pump. Or maybe see coolant leaking from the pump itself.

The precise location of the water pump varies depending on the vehicle. Some have the water pump attached to the outside of the engine where you can see it. With these, the water pump is driven by the serpentine belt.

Some have the water pump driven by the timing belt. The timing belt cover often hides the water pump with this setup, so you can’t see the pump without removing the cover.

When you have Pro Muffler & Brake Shop Inc replace the water pump on one of these, you really should replace the timing belt at the same time. We’ve already gotten things taken apart and besides, the belt’s likely been contaminated by coolant. And timing belts usually need to be replaced at similar intervals anyway, so it just makes sense to do both jobs at once.

The opposite is true too; when you change the timing belt on this type of engine, replace the water pump while you’re at it. The water pump will eventually fail and getting to it is an expensive project. For not that much more you can take care of both the timing belt and the water pump at the same time.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Engine Air Filter

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Engine Air Filter

Today we want to talk about your engine air filter.

That’s the filter that cleans the air before it’s burned in your engine. Many people in Benton Harbor wonder how often they should change their engine air filter. The simple answer is “when it’s dirty.” That’s a function of how much air has passed through the filter, so your vehicle manufacturer will recommend a mileage interval for replacing the air filter. But you can imagine that how dirty the air is would affect how quickly the filter gets filled.

If you drive in Benton Harbor where there’s lots of dust, pollution or pollen, your engine air filter will get dirty more quickly and need to be changed sooner. That’s why we check the air filter with every full-service oil change at Pro Muffler & Brake Shop Inc. We can visually tell if the filter needs to be changed.

Your filter can only hold so much dirt. Once the filter is full, dirt will pass through to the engine. This dirt gums up the combustion chamber, hurts fuel economy and may cause damage. It can also contaminate the Mass Air Flow Sensor which will affect drivability and can be fairly expensive to replace.

A dirty air filter would also restrict the amount of air that gets to the engine, which hurts fuel economy. We can replace your engine air filter with one that matches the factory specifications or you can upgrade your filter for enhanced performance.

So when your Benton Harbor, Michigan, service advisor at Pro Muffler & Brake Shop Inc shows you your dirty air filter, you know how important it is to get it replaced.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Fuel Saving Tip

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Fuel Saving Tip: Slow Down in Benton Harbor

There’s not much Benton Harbor residents can do about the price of gas in Michigan, but we can control – up to a point – how much we use. Our driving habits can dramatically affect our fuel economy.

The first thing we can do is watch the go-pedal. Hard acceleration just sucks the gas. Gently leave stop lights and plan lane changes so you don’t need to floor it. That can save you hundreds of dollars a year in improved fuel economy.

Go a little slower on Michigan roads. Benton Harbor residents who go more than 60 mph/100 kph will see their drop dramatically. Leave early so you don’t need to rush to be on time. And cruise control is your friend – steady speeds use less gas.

Plan errands ahead. Make fewer trips by combining errands around Benton Harbor, Benton Harbor, Coloma and Stevensville.

Hey, at current Benton Harbor gas prices, a lead-foot might as well be a gold foot.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Certified Technicians

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Certified Technicians

Today’s vehicles in Michigan are rolling computer networks with multiple processors, sensors and miles/kilometers of wiring. The mechanical elements — from the suspension to the engine valve train — are extremely sophisticated. Diagnosis and repair is more exacting that ever before. Even a simple tire rotation may involve resetting the tire pressure monitoring system.

Our technicians at Pro Muffler & Brake train hard to stay current on automotive technology, repair best practices and diagnostic techniques. Many have earned multiple certifications in various specialty areas. They obtain training from parts manufacturers, suppliers, independent trainers and recognized certification programs.

In our view, this is all a part of what it takes to be a sustainable business. You expect service and repairs to be done right the first time. We have to deliver that in order to continue to earn your trust and business. And of course, we stand behind our work and the parts we install. Let Pro Muffler & Brake be a part of your family’s car care.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Viva la Differential

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Viva la Differential

With front-wheel drive being so common these days, the differential is just taken care of during a transmission service at Pro Muffler & Brake, so most Benton Harbor drivers don’t even have to think about it. And most rear-wheel drive differentials don’t need to be serviced for many miles or kilometers, so it’s understandable that it’s not something on the minds of Benton Harbor drivers. So it’s not uncommon for people in Benton Harbor to not know they have a differential, let alone know that it needs service.

To better understand what a differential does, think about a high school track. There are lanes marked off on the track. For the longer distance races, the starting lines are staggered. The starting lines for the outside lanes are ahead of the starting lines for the inside lanes. That’s to compensate for the longer length of the outside lanes. Staggering the starting lines means that each runner has the same distance to run.

The differential compensates for the difference in speeds on drive wheels between the inside wheel and the outside wheel in a turn because they have to travel together through slightly different distances.

Differentials do a lot of work and require very heavy duty parts. And those parts need protection. The differential fluid lubricates the gears in the differential and keeps them cool. The fluid eventually gets dirty and worn down. Some kinds of differentials require special additives that break down over time. So manufacturers recommend intervals for replacing your differential fluid.

Your friendly and knowledgeable pros at Pro Muffler & Brake Shop Inc will drain the used fluid and check it out for metal bits, which could be a sign of excessive wear on the gears. He’ll then replace the fluid and install the additives if necessary.

Benton Harbor driver’s four-wheel-drive vehicles need special attention to their differentials because they have a differential on both the front and rear axles that work at different times and sometimes under heavy loads; they may need to be serviced at different intervals.

Your friendly and knowledgeable Pro Muffler & Brake service advisor can look up the manufacturer’s recommended service interval or you can check your owner’s manual. And of course, we stand behind our work and the parts we install. Let Pro Muffler & Brake be a part of your family’s car care.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Diagnostic Service

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Certified Technicians

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays every day at auto repair facilities in Michigan. When the cause of the concern isn’t obvious, the vehicle will need to undergo a diagnostic process. The typical vehicle has about 30,000 parts, including several networked computers and miles/kilometers of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at Pro Muffler & Brake are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the problem, they can work out the plan for how to fix it and tell you how much it will cost.

When you look at it this way, it makes perfect sense that, 1) the Pro Muffler & Brake service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for this diagnostic services. You expect to pay for an office visit to the doctor and for any needed tests before you can be presented with your treatment options and costs; the same goes for your vehicle. Though we will work with you to keep the cost as low as possible and will NEVER recommend any work that does not need to be done on your vehicle.

We know it can be frustrating when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We’ll do everything we can to help you through the process, communicating with you at each step along the way. At Pro Muffler & Brake in Benton Harbor, we have highly trained diagnostic technicians and state-of-the-art diagnostic equipment to uncover the cause of your problems. We use quality NAPA parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call

Pro Muffler & Brake Shop
2094 South M-139
Benton Harbor, Michigan 49022
269.926.2006

http://promufflerandbrake.com/

Dear Kevin & Rich,We finally made it to the West Coast. We’re in Northern California headed down to San Fran. We picked up my PT Cruiser and it’s holding up well… So far. I don’t want to jinx myself. Hope all is well in Michigan. Perhaps we’ll meet again. Thanks for all your kindness!Sincerely, Beth & Jerod
Kevin & Pro Muffler guys, “Many thanks for your prompt, courteous & special service today!Anita
Thank you Pro Muffler & Brake Shop! If I have a problem with my brakes or my muffler again, I will come to you! Many thanks to you & staff. My car runs so much better and because of you guys I have confidence in driving my car. Customer of '97 Honda Civic

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